From doctor order to patient collection — manage 860+ products, automate your dispensary-to-lab workflow, track every prescription in real-time, and eliminate the manual chaos. Built specifically for CPSA.
Order comes in, manual stock check, someone forgets to email the lab, production doesn't start on time. 250 orders a day falling through manual handoffs.
Order received, stock auto-checked, if not in stock it routes to the lab instantly. Production queue, turnaround estimates, auto-notifications to clients. Zero handoff gaps.
Patients order, get an invoice, must EFT manually and WhatsApp a proof of payment. Your team chases 100+ POPs per day.
Patients pay by card or Apple Pay when they receive their invoice. Payment confirmed instantly, order dispatched automatically. No more POP chasing.
Lab finds out stock is low when an order can't be fulfilled. Production starts too late, clients wait, reorders are guesswork.
System tracks demand history. Need 10 units? It auto-suggests producing 30-40 based on patterns. Low stock triggers production before you even know.
Doctors get wholesale, patients pay 40-45% more. Separate price lists, manual checks, invoice errors.
System knows if the order is from a doctor or patient. Correct pricing applied automatically. Invoices generated instantly, zero errors.
Track every prescription from order to collection. Status pipeline: Received, Compounding, QC, Ready, Collected. Never lose an order again.
Referring doctors submit orders directly. Track relationships, order history, and communication all in one place.
Full patient profiles with prescription history, allergies, preferences, contact details, and lifetime value tracking.
Assign formulation tasks, follow-ups, and admin work. Priority levels, due dates, and real-time status tracking for your whole team.
Track raw materials, finished products, and consumables. Low stock alerts before you run out of critical compounds.
Revenue trends, prescription volumes, turnaround times, doctor referral rankings, and formulation popularity insights.
Manage pharmacists, technicians, and admin staff. Role-based access: Admin, Member, Viewer. Everyone sees what they need.
Built-in email integration. Notify doctors when orders are ready, send clients collection reminders, and track all communications.
Full audit trail of every prescription, formulation, and client interaction. Export-ready for SAHPRA and pharmacy council requirements.
Doctor orders via HCP portal or patient uploads script. Order auto-logged with product codes, therapeutic area, and schedule.
System auto-checks inventory. In stock? Allocate and move to dispatch. Not enough? Routed to lab instantly with production request.
Lab sees the queue with turnaround estimates. Smart buffers auto-suggest producing 30-40 units when only 10 are ordered. Client auto-notified of any delay.
Quality check logged. Payment confirmed (card for patients, account for doctors). Client notified. Collection tracked. Full SAHPRA-ready audit trail.
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